Refund Policy

When an order completes partially, the platform measures the remaining quantity and credits the matching share of the cost back to your wallet balance automatically. The calculation is cost × remains ÷ quantity, rounded to 4 decimals. The credit appears in your balance history with the order it belongs to — no ticket needed.

Some services guarantee stability for a window (for example 30 days or lifetime) and expose a refill action. If the delivered count drops inside that window, request a refill from the order's actions in the dashboard or through the API refill endpoint: the missing amount is re-delivered rather than refunded. Services without a refill flag offer no refill guarantee after completion.

On services flagged with cancellation, an order that has not completed can be cancelled from the dashboard or the API. The undelivered part is not charged forward once the cancellation is processed. Completed orders cannot be cancelled.

• Orders delivered in full — the service performed as specified.
• Drop-offs outside the refill window on refill-enabled services, or at any time on services without a refill flag.
• Orders targeting private, deleted or renamed pages, or links submitted incorrectly — it is your responsibility to submit a public, correct link before ordering.
• Platform-side consequences on third-party networks (reach, account restrictions, removals), which no growth service can control or warrant.

Refund credits are applied to your Pharaoh wallet balance and are available for future orders immediately. Top-ups that have already been consumed by delivered orders are not reversible; if you believe a top-up was made in error, contact support through a ticket before placing orders with it.

Cryptocurrency payments are credited by signed callbacks; opening a payment dispute after services were delivered does not create a refund. Confirmed chargebacks lead to account suspension and, for accounts involved in the affiliate program, to full commission clawbacks on the affected orders.

If a refund or refill seems wrong, open a ticket from your dashboard with the order ID — support answers in-thread with the exact accounting of the order.